Check User Guide

Welcome to the Check User Guide—your comprehensive resource to navigate and use the Check Credit Decisioning Engine effectively. This guide is intended for credit analysts, underwriters, operations managers, and other financial professionals who use Check to evaluate credit and funding requests with AI-powered insights, performance dashboards, and automated decisioning workflows. Each section of this guide corresponds to a key menu or functional area within Check, enabling users to understand features, perform tasks, and make well-informed credit decisions confidently and efficiently.

Dashboard

This dashboard provides a real-time overview of Check’s operational efficiency, risk metrics, and decisioning performance. Users can monitor throughput, SLA adherence, risk distribution, and model utilization to drive data-backed improvements in credit operations.

To learn more about Dashboard, see Dashboard.

Task Queues

The Tas kQueues module displays incoming Credit Requests and Funding Requests in a searchable, tabular format. Users can review, filter, and take actions on individual requests directly from this queue, facilitating seamless workload management and timely credit evaluations.

To learn more about Task Queues, see Task Queues.

Score Card

The Score Card section allows users to define, manage, and adjust decisioning rules that influence credit evaluations. These rules can be configured based on financial metrics, customer profiles, and risk tolerance, ensuring consistent and policy-aligned decisioning.

To learn more about Score Card, see Score Card.

Reporting

This module enables users to build, schedule, and manage custom reports across all modules and dashboards in Check. Users can export insights on risk, approvals, SLAs, and team performance for compliance, audit, or management reviews.

To learn more about Reporting, see Reporting.

Team Performance

This section provides comprehensive analytics on the performance of credit analysts and underwriting teams. Metrics such as decision accuracy, turnaround time, and SLA compliance are visualized to support performance tracking and resource planning.

To learn more about Team Performance, see Team Performance.

Making Decisions on Requests with Check AI

Users can make decisions on credit and funding requests by leveraging Check AI. The system provides intelligent document analysis, applicant profiling, asset evaluation, and stipulation suggestions to support accurate, fast, and compliant decision-making with human-in-the-loop oversight.