FAQs

1. What is the purpose of the Check platform?

Check is a credit decisioning engine that automates the evaluation of credit and funding requests using AI, integrated scoring models, and risk insights to ensure consistent, compliant, and confident decision-making.

2. What types of requests can be managed through Check?

Users can manage both Credit Requests and Funding Requests, including reviewing applicant details, evaluating documents, checking compliance, and making decisions manually or through AI assistance.

3. Can users create and manage scoring models?

Yes, users can create, edit, and manage ScoreCards to define scoring logic and criteria used for automated or assisted decision-making across credit workflows.

4. Does Check support AI-driven recommendations?

Yes, Check includes an Ask AI feature across key screens that provides intelligent recommendations, SWOT analysis, and suggested actions for credit and funding decisions.

5. Can performance of credit analysts be monitored?

Yes, the Team Performance Analytics module provides insights into individual and team productivity, quality, utilization, planning, automation metrics, and development recommendations.

6. Are reports available for decisioning activities?

Yes, users can build, schedule, and manage customized reports to track key performance indicators, approval trends, quality metrics, and operational insights.

7. Does Check maintain an audit trail for compliance?

Yes, every decision request is backed by a detailed Audit Trail, capturing user actions, timestamps, and role-based entries to ensure transparency and regulatory compliance.