Playground
Lane is designed to streamline and optimize the operations of dealerships. It serves as the digital backbone of these businesses, orchestrating a wide array of operations, from inventory management and sales to customer relationship nurturing and financial analysis. By integrating various functions into a unified platform, Lane streamlines processes, enhances efficiency, and helps dealerships stay competitive in a rapidly evolving industry.
Key Features
Dashboards
The dashboard serves as the nerve center of dealership operations, providing a bird's-eye view of critical insights across various dimensions. Within this dynamic interface, you can delve into Business Analytics, gaining a comprehensive understanding of your dealership's overall performance, revenue, commission, total sales, total leads, close rate, F&I sales revenue, new assets sale, used asset sales, financed asset and leased assets. Product Analytics, on the other hand, allows you to overview of your user behaviors and see what do users see when they are in your website? Meanwhile, Dealership Performance empowers automotive dealerships to finely tune their operations and customer engagement strategies. Within this dynamic dashboard, a dealership can access a wealth of critical data, including dealership-specific insights such as the Order Queue, Trade-in Queue, and Vehicle Delivery Queue, which ensure efficient order processing, trade-in assessment, and timely vehicle handovers. Customer Journey Analytics unravels the intricacies of your customer interactions, empowering you to enhance customer experiences and drive loyalty.
- Business Analytics
- Product Analytics
- Dealership Performance
- Customer Journey Analytics
Orders
Lane offers a comprehensive order creation and management system that serves as the backbone of dealership operations. With a user-friendly and intuitive interface, this feature empowers you to streamline every aspect of your order processing seamlessly. From the initial order creation to monitoring its progress and fulfillment, Lane provides a centralized hub where you can efficiently manage orders with ease. Whether you're dealing with a high volume of orders or intricate custom requests, Lane ensures accuracy and reliability, ultimately enhancing dealership's operational efficiency and customer satisfaction. The orders screen provides users with a central hub to manage various aspects of their orders efficiently. Here's a breakdown of the key functionalities available to users on the orders screen:
- Create New Order
- Schedule Pickup/Delivery
- Appointments
- Completed
- Cancelled
User Management
User management system enables subscriber to manage a network of current and new system users efficiently. The user management covers user profile and definition. All users’ details are entered and saved here to define a particular user. See more
Configurations
Configurations smoothly run all your core lending operations. These are accumulation of all your master setups, including asset catalog and inventory, programs, rates, and profiles for lenders, dealers and multiple partners, in one centralized location for all business types. Configurations can enhance delivery efficiency and program management for easy integration into all systems.
In short, Lane is indispensable for modern dealerships, offering efficiency, data-driven insights, and enhanced customer experiences. It plays a pivotal role in enabling dealerships to navigate the complexities of their industry while delivering exceptional service and maintaining competitive edge.